- Release Notes and Announcements
- User Guide
- Product Introduction
- Purchase Guide
- Getting Started
- Operation Guide
- Access Management
- Instance Management
- Node Management
- Version Upgrade
- Monitoring
- Backup and Rollback
- Data Security
- SSL Authentication
- Database Management
- Multi-AZ Deployment
- Public Network Access
- Disaster Recovery/Read-Only Instances
- Parameter Configuration
- Recycle Bin
- Task Management
- Performance Optimization
- Data Migration Guide
- Best Practice
- Optimizing Indexes to Break Through Read/Write Performance Bottlenecks
- Troubleshooting Mongos Load Imbalance in Sharded Cluster
- Troubleshooting Excessive Slow Queries
- Fixing High CPU Utilization in MongoDB Instance Based on DBbrain
- Troubleshooting Excessive Connections
- Troubleshooting High Request Latency Based on Slow Log
- Troubleshooting High CPU Utilization
- Considerations for Using Shard Clusters
- Sample of Reading and Writing Data in MongoDB Instance
- Export and Import
- Troubleshooting MongoDB Connection Failures
- Performance Fine-Tuning
- Ops and Development Guide
- Troubleshooting
- API Documentation
- History
- Introduction
- API Category
- Making API Requests
- Instance APIs
- RenameInstance
- OfflineIsolatedDBInstance
- ModifyDBInstanceSpec
- IsolateDBInstance
- DescribeSpecInfo
- DescribeDBInstances
- DescribeClientConnections
- CreateDBInstanceHour
- AssignProject
- RenewDBInstances
- DescribeSlowLogs
- DescribeSlowLogPatterns
- InquirePriceRenewDBInstances
- InquirePriceModifyDBInstanceSpec
- InquirePriceCreateDBInstances
- DescribeDBInstanceDeal
- DescribeSecurityGroup
- DescribeInstanceParams
- ModifyDBInstanceSecurityGroup
- ModifyDBInstanceNetworkAddress
- Backup APIs
- Account APIs
- Task APIs
- Other APIs
- Data Types
- Error Codes
- Instance Connection
- FAQs
- Service Agreement
- Glossary
- Contact Us
- Release Notes and Announcements
- User Guide
- Product Introduction
- Purchase Guide
- Getting Started
- Operation Guide
- Access Management
- Instance Management
- Node Management
- Version Upgrade
- Monitoring
- Backup and Rollback
- Data Security
- SSL Authentication
- Database Management
- Multi-AZ Deployment
- Public Network Access
- Disaster Recovery/Read-Only Instances
- Parameter Configuration
- Recycle Bin
- Task Management
- Performance Optimization
- Data Migration Guide
- Best Practice
- Optimizing Indexes to Break Through Read/Write Performance Bottlenecks
- Troubleshooting Mongos Load Imbalance in Sharded Cluster
- Troubleshooting Excessive Slow Queries
- Fixing High CPU Utilization in MongoDB Instance Based on DBbrain
- Troubleshooting Excessive Connections
- Troubleshooting High Request Latency Based on Slow Log
- Troubleshooting High CPU Utilization
- Considerations for Using Shard Clusters
- Sample of Reading and Writing Data in MongoDB Instance
- Export and Import
- Troubleshooting MongoDB Connection Failures
- Performance Fine-Tuning
- Ops and Development Guide
- Troubleshooting
- API Documentation
- History
- Introduction
- API Category
- Making API Requests
- Instance APIs
- RenameInstance
- OfflineIsolatedDBInstance
- ModifyDBInstanceSpec
- IsolateDBInstance
- DescribeSpecInfo
- DescribeDBInstances
- DescribeClientConnections
- CreateDBInstanceHour
- AssignProject
- RenewDBInstances
- DescribeSlowLogs
- DescribeSlowLogPatterns
- InquirePriceRenewDBInstances
- InquirePriceModifyDBInstanceSpec
- InquirePriceCreateDBInstances
- DescribeDBInstanceDeal
- DescribeSecurityGroup
- DescribeInstanceParams
- ModifyDBInstanceSecurityGroup
- ModifyDBInstanceNetworkAddress
- Backup APIs
- Account APIs
- Task APIs
- Other APIs
- Data Types
- Error Codes
- Instance Connection
- FAQs
- Service Agreement
- Glossary
- Contact Us
Note:
If you are a customer of a Tencent Cloud partner, the rules regarding resources when there are overdue payments are subject to the agreement between you and the partner.
Payment Overdue Reminder for Pay-as-You-Go Resources
Note:
After you stop using pay-as-you-go resources, terminate them as soon as possible to avoid fee deduction.
Since your actual resource consumption is constantly changing, some slight discrepancies may exist for your stated balance.
If your account has overdue payment, pay-as-you-go instances cannot be restored from the recycle bin.
Alerts
Pay-as-you-go resources are billed on the hour. When your account balance becomes negative, the system will send an alert to your Tencent Cloud account creator, global resource collaborators, and financial collaborators via email, SMS, and other methods as configured in message subscription in the Message Center.
Processing for overdue payment
When your account balance becomes negative:
TencentDB instances are still available for 24 hours, meanwhile the billing continues.
After 24 hours, TencentDB instances automatically shuts down and the billing stops. The instances are moved from the instance list to the recycle bin list.
After automatic shutdown:
If the overdue payment is paid within 3 days, you can start up the instances and the billing continues.
After 3 days of shutdown, the TencentDB instances will be repossessed by Tencent Cloud. All data will be erased and cannot be recovered. Tencent Cloud account creator, global resource collaborators, and financial collaborators will be notified via email, SMS, etc.
Restoring instances after making the payment
After you make the payment, pay-as-you-go instances in the recycle bin become restorable. Go to the recycle bin list to restore them.
You can restore instances in batches from the recycle bin, but pay-as-you-go instances and monthly-subscribed instances cannot be restored at the same time.
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