tencent cloud

Release 17

Release time: 2026-02-26 19:22:45

Release updates:

Improvement to existing documentation.

Modified data structures:

• TelCdrInfo
  • New members:AIAgentId, AIAgentName, SysHangupReason, SysHangupReasonString

Release 16

Release time: 2026-01-16 10:43:22

Release updates:

Improvement to existing documentation.

Modified APIs:

• CreateAICall
  • New input parameters:MaxRingTimeoutSecond

Release 15

Release time: 2026-01-15 16:11:27

Release updates:

Improvement to existing documentation.

Modified APIs:

• CreateAICall
  • New input parameters:EnableVoicemailDetection, VoicemailAction, LLMExtraBody, MaxCallDurationMs

Release 14

Release time: 2025-12-22 11:48:58

Release updates:

Improvement to existing documentation.

Modified APIs:

• DescribeTelCdr
  • Modified input parameters: SdkAppId, PageSize, PageNumber

Release 13

Release time: 2025-11-11 10:18:52

Release updates:

Improvement to existing documentation.

New APIs:

• DescribeAIAgentInfoList
• SetStaffStatus

Modified APIs:

• BindNumberCallInInterface
  • New input parameters:NumberType
• ControlAIConversation
  • New input parameters:InvokeLLM
• CreateOwnNumberApply
  • New input parameters:MobileNddPrefix, LocalNumberTrimAC
• ModifyOwnNumberApply
  • New input parameters:MobileNddPrefix, LocalNumberTrimAC

New data structures:

• AIAgentInfo
• InvokeLLM
• SetStaffStatusItem
• SetStaffStatusRspItem

Modified data structures:

• OwnNumberApplyDetailItem
  • New members:CarrierPhoneNumber
• StaffStatus
  • New members:Reason, StaffEmail, StaffNo

Release 12

Release time: 2025-10-13 15:16:11

Release updates:

Improvement to existing documentation.

New APIs:

• DescribeAIAnalysisResult

New data structures:

• AIAnalysisResult

Release 11

Release time: 2025-09-09 14:01:54

Release updates:

Improvement to existing documentation.

New APIs:

• BindNumberCallInInterface
• ControlAIConversation
• CreateUserSig
• DescribeSessionDetail
• DescribeStaffStatusHistory

Modified APIs:

• ModifyStaff
  • New input parameters:ForwardingConfig

New data structures:

• ClientInfo
• EventStaffDetail
• EventStaffElement
• ForwardingConfig
• ForwardingTarget
• Interface
• ServerPushText
• SessionEvent
• StaffStatus

Modified data structures:

• AILatencyDetail
  • New members:LLMFirstTokenLatency
• SkillGroupInfoItem
  • New members:RingAll
• StaffInfo
  • New members:ForwardingConfig
• StaffStatusMetrics
  • New members:ClientInfo

Release 10

Release time: 2025-09-09 10:59:29

Release updates:

Improvement to existing documentation.

Modified APIs:

• CreateAICall
  • New input parameters:TopP, VadLevel, ToneWord, EnableComplianceAudio

New data structures:

• ToneWordInfo
• ZHToneWordsInfo

Release 9

Release time: 2025-07-02 21:38:34

Release updates:

Improvement to existing documentation.

New APIs:

• DeleteCCCSkillGroup
• DescribeAILatency
• ForceMemberOffline
• RestoreMemberOnline
• TransferToManual

Modified APIs:

• CreateAIAgentCall
  • New input parameters:Variables
• CreateAICall
  • New input parameters:Temperature, Variables
• CreateAutoCalloutTask
  • New input parameters:TimeZone, AvailableTime, AIAgentId
• CreatePredictiveDialingCampaign
  • New input parameters:TimeZone, AvailableTime

New data structures:

• AILatencyDetail
• AILatencyStatistics
• AILatencyStatisticsInfo
• TimeRange

Modified data structures:

• StaffInfo
  • New members:RoleIdList, RoleList

Release 8

Release time: 2025-06-30 19:51:19

Release updates:

Improvement to existing documentation.

Modified data structures:

• TelCdrInfo
  • New members:CallType

Release 7

Release time: 2025-04-24 17:13:03

Release updates:

Improvement to existing documentation.

Modified APIs:

• CreateAIAgentCall
  • Deprecate input parameters: PromptVariables
• CreateAICall
  • Modified input parameters: SystemPrompt, Model
  • Deprecate input parameters: PromptVariables
• CreateAutoCalloutTask
  • Modified input parameters: IvrId

Modified data structures:

• StaffInfo
  • Deprecate members: RoleId

Release 6

Release time: 2025-02-13 18:05:13

Release updates:

Improvement to existing documentation.

New APIs:

• CreateAIAgentCall
• CreateOwnNumberApply
• DescribeAICallExtractResult
• DescribeTelRecordAsr
• ModifyOwnNumberApply

Modified APIs:

• CreateAICall
  • New input parameters:WelcomeMessagePriority, VadSilenceTime, ExtractConfig
• CreatePredictiveDialingCampaign
  • New input parameters:Variables, UUI, CalleeAttributes
• ModifyStaff
  • New input parameters:ExtensionNumber
• UpdatePredictiveDialingCampaign
  • New input parameters:Variables, UUI, CalleeAttributes

New data structures:

• AICallExtractConfigElement
• AICallExtractResultElement
• AICallExtractResultInfo
• AsrData
• OwnNumberApplyDetailItem

Modified data structures:

• IVRKeyPressedElement
  • New members:Timestamp, NodeLabel, OriginalContent, TTSPrompt
• SeatUserInfo
  • New members:ExtensionNumber
• StaffInfo
  • New members:ExtensionNumber
• TelCdrInfo
  • New members:AsrStatus

Release 5

Release time: 2025-01-10 11:05:40

Release updates:

Improvement to existing documentation.

Modified APIs:

• CreateAICall
  • New input parameters:TransferFunctionEnable, TransferItems, PromptVariables

New data structures:

• AITransferItem

Release 4

Release time: 2025-01-06 17:02:08

Release updates:

Improvement to existing documentation.

Modified APIs:

• CreateAICall
  • New input parameters:NotifyMaxCount

Release 3

Release time: 2024-12-02 11:34:47

Release updates:

Improvement to existing documentation.

New APIs:

• CreateAICall

Release 2

Release time: 2024-09-09 17:57:49

Release updates:

Improvement to existing documentation.

New APIs:

• AbortAgentCruiseDialingCampaign
• CreateAgentCruiseDialingCampaign
• CreateIVRSession
• DescribeAgentCruiseDialingCampaign
• DescribeIvrAudioList
• ModifyStaffPassword
• UploadIvrAudio

Modified APIs:

• ModifyStaff
  • New input parameters:StaffNo

New data structures:

• AudioFileInfo
• UploadAudioInfo
• UploadIvrAudioFailedInfo

Modified data structures:

• SdkAppIdBuyInfo
  • Modified members: SipBuyNum
• ServeParticipant
  • Modified members: TransferFromType
• SkillGroupInfoItem
  • New members:Alias
  • Modified members: SkillGroupId, SkillGroupName, Type, RoutePolicy, UsingLastSeat, MaxConcurrency, LastModifyTimestamp, SkillGroupType
• StaffBuyInfo
  • Modified members: SipNum
• StaffStatusMetrics
  • Modified members: LastOnlineTimestamp, LastStatusTimestamp

Release 1

Release time: 2024-03-27 16:12:58

Release updates:

Improvement to existing documentation.

New APIs:

• AbortPredictiveDialingCampaign
• BindNumberCallOutSkillGroup
• BindStaffSkillGroupList
• CreateAdminURL
• CreateAutoCalloutTask
• CreateCCCSkillGroup
• CreateCallOutSession
• CreateExtension
• CreatePredictiveDialingCampaign
• CreateSDKLoginToken
• CreateStaff
• DeleteExtension
• DeletePredictiveDialingCampaign
• DeleteStaff
• DescribeAutoCalloutTask
• DescribeAutoCalloutTasks
• DescribeCCCBuyInfoList
• DescribeCallInMetrics
• DescribeExtension
• DescribeExtensions
• DescribeNumbers
• DescribePSTNActiveSessionList
• DescribePredictiveDialingCampaign
• DescribePredictiveDialingCampaigns
• DescribePredictiveDialingSessions
• DescribeProtectedTelCdr
• DescribeSkillGroupInfoList
• DescribeStaffInfoList
• DescribeStaffStatusMetrics
• DescribeTelCallInfo
• DescribeTelCdr
• DescribeTelSession
• DisableCCCPhoneNumber
• HangUpCall
• ModifyExtension
• ModifyStaff
• PausePredictiveDialingCampaign
• ResetExtensionPassword
• ResumePredictiveDialingCampaign
• StopAutoCalloutTask
• UnbindNumberCallOutSkillGroup
• UnbindStaffSkillGroupList
• UpdateCCCSkillGroup
• UpdatePredictiveDialingCampaign

New data structures:

• AutoCalloutTaskCalleeInfo
• AutoCalloutTaskInfo
• CallInMetrics
• CallInNumberMetrics
• CallInSkillGroupMetrics
• CalleeAttribute
• DescribePredictiveDialingCampaignsElement
• ErrStaffItem
• ExtensionInfo
• IVRKeyPressedElement
• NumberInfo
• PSTNSession
• PSTNSessionInfo
• PackageBuyInfo
• PhoneNumBuyInfo
• SdkAppIdBuyInfo
• SeatUserInfo
• ServeParticipant
• SkillGroupInfoItem
• SkillGroupItem
• StaffBuyInfo
• StaffInfo
• StaffSkillGroupList
• StaffStatusExtra
• StaffStatusMetrics
• TelCdrInfo
• Variable