Note
- If you purchase the instance at a discount price, only the actually paid amount is refundable.
- All the refund amount will be credited into your Tencent Cloud account.
Within five days after the purchase, eligible accounts can return purchased Lighthouse instances and cloud disks unconditionally and get a full refund.
For orders not eligible for 5-day free returns, the refund policy is as follows:
NoteThe usage duration is calculated by day. The duration less than one day is calculated by one day.
NoteThe following prices are for demonstration only but not actual prices at the official website. The actual unit prices, which may vary by region, campaign, or policy, shall prevail.
You purchased a 2C2G CentOS 7.6 instance in Singapore region for one year, with a 30 GB SSD cloud disk, 30 Mbps bandwidth, and 1024 GB monthly data transfer. The discount was 60%.
The original order price is: 5 USD × 12 months = 60 USD
The actual payment amount is: 5 USD × 12 months × 0.4 = 24 USD
Within five days after the purchase, you want to return the instance. Your account is verified, and it’s your first time to return an instance of this bundle type.
The refund will be the actual payment amount, i.e., 24 USD.
After 30 days of purchase, you want to return the instance due to business change. Your quota for standard instance return of this bundle type (30 instances) is not used up.
The refund is 24 USD - (30 days/365 days) × 60 USD = 19.07 USD
Note24 USD is the actual payment amount for the order, and 60 USD is the non-discounted order price.
The return and refund process is automatically triggered once you terminate the Lighthouse instance or disk in the console.
NoteGenerally, after you return a Lighthouse instance or cloud disk, the refund amount will be automatically credited into your Tencent Cloud account in half an hour.
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