Overview
This document describes how to log in to a Windows instance through remote desktop software on local Windows, Linux, and macOS computers.
Supported Operating Systems
Windows, Linux, and macOS.
Prerequisites
- You must have the admin account (Administrator) and password for logging in to a Windows instance remotely.
- If you set a login password when creating an instance, use it for login. If you forgot it, you can reset it.
- If you choose to generate a random password when creating an instance, you can get it from Message Center.
- Make sure the network connection between the local computer and the instance is working, and the port 3389 is open in the firewall policies of the instance (Port 3389 is open by default upon the creation of instance).
Directions
Select one of the following remote desktop applications to log in to your Windows instance based on your local operating system.
Note
The following takes Windows 7 as an example.
- On the local Window server, click
, enter mstsc in Search programs and files, and press Enter to open the Remote Desktop Connection window.

- Enter the Windows instance's public IP after Computer and click Connect.
You can get the Window instance's public IP in the Lighthouse console. - Enter the instance's admin account/password in the Windows Security pop-up window.
Note
If the Do you trust this remote connection? window pops up, you can select Don't ask me again for connections to this computer and click Connect.
- Click OK.
- Run the following command to check whether rdesktop has been installed.
rdesktop
- If yes, perform step 4.
- If no, you will be prompted with "command not found". In this case, perform step 2.
- Open a terminal window and run the following command to download rdesktop. This step uses rdesktop v1.8.3 as an example.
wget https://github.com/rdesktop/rdesktop/releases/download/v1.8.3/rdesktop-1.8.3.tar.gz
If you want to install the latest version, visit the rdesktop page on GitHub to find it. Then replace the path in the command with that of the latest version. - In the directory where rdesktop will be installed, run the following commands to decompress and install rdesktop.
tar xvzf rdesktop-<x.x.x>.tar.gz ## Replace x.x.x with the version number of the downloaded rdesktop.
cd rdesktop-1.8.3
./configure
make
make install
- Run the following command to connect to the remote Windows instance.
Note
Replace the parameters in the example with your own parameters.
rdesktop -u Administrator -p <your-password> <hostname or IP address>
Administrator
refers to the admin account mentioned in the prerequisites section.<your-password>
refers to the login password that you set.
If you forgot your password, you can reset it.<hostname or="" ip="" address="">
refers to the public IP address or custom domain name of your Windows instance.
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