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Logging in to Windows Instance via Remote Desktop Connection

Last updated: 2022-05-12 12:24:11


    This document describes how to log in to a Windows instance through remote desktop software on local Windows, Linux, and macOS computers.

    Supported Operating Systems

    Windows, Linux, and macOS.


    • You must have the admin account (Administrator) and password for logging in to a Windows instance remotely.
      • If you set a login password when creating an instance, use it for login. If you forgot it, you can reset it.
      • If you choose to generate a random password when creating an instance, you can get it from Message Center.
    • Make sure the network connection between the local computer and the instance is working, and the port 3389 is open in the firewall policies of the instance (Port 3389 is open by default upon the creation of instance).


    Select one of the following remote desktop applications to log in to your Windows instance based on your local operating system.


    The following takes Windows 7 as an example.

    1. On the local Window server, click , enter mstsc in Search programs and files, and press Enter to open the Remote Desktop Connection window.
    2. Enter the Windows instance's public IP after Computer and click Connect.
      You can get the Window instance's public IP in the Lighthouse console.
    3. Enter the instance's admin account/password in the Windows Security pop-up window.

      If the Do you trust this remote connection? window pops up, you can select Don't ask me again for connections to this computer and click Connect.

    4. Click OK.
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