tencent cloud


Error Codes

Last updated: 2023-09-20 11:50:26

Feature Description

If there is an Error field in the response, it means that the API call failed. For example:

    "Response": {
        "Error": {
            "Code": "AuthFailure.SignatureFailure",
            "Message": "The provided credentials could not be validated. Please check your signature is correct."
        "RequestId": "ed93f3cb-f35e-473f-b9f3-0d451b8b79c6"

Code in Error indicates the error code, and Message indicates the specific information of the error.

Error Code List

Common Error Codes

Error Code Description
ActionOffline This API has been deprecated.
AuthFailure.InvalidAuthorization Authorization in the request header is invalid.
AuthFailure.InvalidSecretId Invalid key (not a TencentCloud API key type).
AuthFailure.MFAFailure MFA failed.
AuthFailure.SecretIdNotFound Key does not exist. Check if the key has been deleted or disabled in the console, and if not, check if the key is correctly entered. Note that whitespaces should not exist before or after the key.
AuthFailure.SignatureExpire Signature expired. Timestamp and server time cannot differ by more than five minutes. Please ensure your current local time matches the standard time.
AuthFailure.SignatureFailure Invalid signature. Signature calculation error. Please ensure you’ve followed the signature calculation process described in the Signature API documentation.
AuthFailure.TokenFailure Token error.
AuthFailure.UnauthorizedOperation The request is not authorized. For more information, see the CAM documentation.
DryRunOperation DryRun Operation. It means that the request would have succeeded, but the DryRun parameter was used.
FailedOperation Operation failed.
InternalError Internal error.
InvalidAction The API does not exist.
InvalidParameter Incorrect parameter.
InvalidParameterValue Invalid parameter value.
InvalidRequest The multipart format of the request body is incorrect.
IpInBlacklist Your IP is in uin IP blacklist.
IpNotInWhitelist Your IP is not in uin IP whitelist.
LimitExceeded Quota limit exceeded.
MissingParameter A parameter is missing.
NoSuchProduct The product does not exist.
NoSuchVersion The API version does not exist.
RequestLimitExceeded The number of requests exceeds the frequency limit.
RequestLimitExceeded.GlobalRegionUinLimitExceeded Uin exceeds the frequency limit.
RequestLimitExceeded.IPLimitExceeded The number of ip requests exceeds the frequency limit.
RequestLimitExceeded.UinLimitExceeded The number of uin requests exceeds the frequency limit.
RequestSizeLimitExceeded The request size exceeds the upper limit.
ResourceInUse Resource is in use.
ResourceInsufficient Insufficient resource.
ResourceNotFound The resource does not exist.
ResourceUnavailable Resource is unavailable.
ResponseSizeLimitExceeded The response size exceeds the upper limit.
ServiceUnavailable Service is unavailable now.
UnauthorizedOperation Unauthorized operation.
UnknownParameter Unknown parameter.
UnsupportedOperation Unsupported operation.
UnsupportedProtocol HTTP(S) request protocol error; only GET and POST requests are supported.
UnsupportedRegion API does not support the requested region.

Service Error Codes

Error Code Description
FailedOperation.AiTranscodeOptionFail Failed to manipulate the AI API.
FailedOperation.AlterTaskState Failed to change the task status.
FailedOperation.AuthError You do not have permission to perform this operation.
FailedOperation.CallOtherSvrError Failed to call the third-party service.
FailedOperation.CallOtherSvrFailed Failed to call the internal service.
FailedOperation.CancelSessionNotExist The canceled stream mix session does not exist.
FailedOperation.CannotBeDeletedIssued Failed to delete the certificate because it has been issued.
FailedOperation.CannotBeDeletedWithinHour Free certificates cannot be deleted within one hour of application.
FailedOperation.CertificateExists The certificate already exists.
FailedOperation.CertificateInvalid The certificate is invalid.
FailedOperation.CertificateMismatch The certificate and the private key do not match.
FailedOperation.CertificateNotFound The certificate does not exist.
FailedOperation.ConfInUsed The template is in use.
FailedOperation.ConfigCDNFailed CDN configuration failed.
FailedOperation.CosBucketNotExist The COS bucket does not exist.
FailedOperation.CosBucketNotPermission You don’t have permission to access the COS bucket.
FailedOperation.CosRoleNotExists The COS role does not exist. Please go to the “Feature Configuration > Live Screencapture & Porn Detection” page of the CSS console to grant the permission.
FailedOperation.DeleteDomainInLockedTime The domain name cannot be deleted because it incurred traffic in the last 2 days and is in locked state.
FailedOperation.DomainAdded The domain has already been added.
FailedOperation.DomainGslbFail Failed to configure the domain rule.
FailedOperation.DomainNeedRealName The domain has not been verified.
FailedOperation.DomainNeedVerifyOwner The ownership of the domain has not been verified.
FailedOperation.ExceedsFreeLimit The number of free certificates exceeded the limit.
FailedOperation.GetPictureUrlError Unable to get the watermark URL.
FailedOperation.GetStreamResolutionError Failed to get the input stream length and width.
FailedOperation.HasNotLivingStream No live stream.
FailedOperation.HostOutLimit The number of domain names exceeded the upper limit (100).
FailedOperation.InvalidCertificateStatusCode Invalid certificate status.
FailedOperation.InvalidParam Invalid parameter.
FailedOperation.InvokeVideoApiFail An exception occurred while manipulating the VOD API.
FailedOperation.JiFeiNoEnoughFund The billing platform returned an error of insufficient balance.
FailedOperation.NetworkError The CA system is busy. Try again later.
FailedOperation.NoProjectPermission You do not have permission to operate this project.
FailedOperation.NoRealNameAuth You haven’t completed identity verification.
FailedOperation.NotFound No records found.
FailedOperation.ParentDomainAdded The domain’s parent domain has already been added.
FailedOperation.ProcessMixError Failed to start stream mix.
FailedOperation.QueryUploadInfoFailed Failed to query the upload information.
FailedOperation.RuleAlreadyExist The rule already exists.
FailedOperation.SdkNoPackage The user has no valid traffic package.
FailedOperation.StreamNotExist The stream does not exist.
FailedOperation.SubDomainAdded The domain’s subdomain has already been added.
FailedOperation.TagUnbindError Failed to unbind the tag. Try unbinding it manually.
InternalError.ArgsNotMatch For the transcoding template adding API.
InternalError.CallOtherSvrError Error calling internal service.
InternalError.ChineseCharacterDetected Chinese domain names are not supported currently. Please check the domain name format.
InternalError.ConfInUsed The template is in use.
InternalError.ConfNotFound The template does not exist.
InternalError.ConfOutLimit The number of templates exceeded the limit.
InternalError.ConfigNotExist The configuration does not exist.
InternalError.ConnectDbError Database connection error.
InternalError.CrtDateInUsing The certificate is in use.
InternalError.CrtDateNotFound The certificate does not exist.
InternalError.CrtDateNotLegal The certificate is invalid.
InternalError.CrtDateOverdue The certificate has expired.
InternalError.CrtDomainNotFound There is no related domain name.
InternalError.CrtKeyNotMatch The certificate key does not match.
InternalError.DBError DB execution error.
InternalError.DomainAlreadyExist The domain name is already connected elsewhere. Please check whether the entered domain name is correct, and if yes, you can add it again after successful ownership verification.
InternalError.DomainFormatError The domain name format is incorrect. Please enter a valid one.
InternalError.DomainGslbFail Failed to add the GSLB rule.
InternalError.DomainIsFamous The domain name is already connected elsewhere. Please check whether the entered domain name is correct, and if yes, you can add it again after successful ownership verification.
InternalError.DomainIsLimited Your domain name is unavailable. Please enter a correct domain name.
InternalError.DomainNoRecord The domain name has no ICP filing.
InternalError.DomainNotExist The domain name does not exist.
InternalError.DomainTooLong The domain name length exceeds the limit.
InternalError.GetBizidError Error getting user account.
InternalError.GetConfigError Error getting the configuration.
InternalError.GetStreamInfoError Failed to get the stream information.
InternalError.GetUpstreamInfoError Error getting the live stream source information.
InternalError.GetWatermarkError An error occurred while getting the watermark.
InternalError.HasNotLivingStream No live stream.
InternalError.InvalidInput Parameter check failed.
InternalError.InvalidRequest Invalid request.
InternalError.InvalidUser Account information error.
InternalError.JiFeiOtherError The billing platform returned other errors.
InternalError.NetworkError Internal network error.
InternalError.NotFound The record does not exist.
InternalError.NotPermmitOperat No permission to operate.
InternalError.PlayDomainNoRecord The playback domain name does not exist.
InternalError.ProcessorAlreadyExist The transcoding template name already exists.
InternalError.PushDomainNoRecord The push domain name does not exist.
InternalError.QueryProIspPlayInfoError Failed to query the playback information by ISP and district.
InternalError.QueryUploadInfoFailed Failed to query the upload information.
InternalError.RuleAlreadyExist The rule has already been configured.
InternalError.RuleInUsing The rule is in use.
InternalError.RuleNotFound The rule does not exist.
InternalError.RuleOutLimit The rule exceeds the limit.
InternalError.StreamStatusError Exceptional stream status.
InternalError.SystemError Internal system error.
InternalError.UpdateDataError Failed to update data.
InternalError.WatermarkAddError Failed to add the watermark.
InternalError.WatermarkEditError An internal error occurred while modifying the watermark.
InternalError.WatermarkNotExist The watermark does not exist.
InvalidParameter.ArgsNotMatch Incorrect template name.
InvalidParameter.COSCustomFileNameError Incorrect custom COS filename.
InvalidParameter.CancelSessionNotExist The canceled session does not exist.
InvalidParameter.CloudCrtIdError Incorrect Tencent Cloud-hosted certificate ID.
InvalidParameter.CloudDomainIsStop The gifted Tencent Cloud domain name has expired.
InvalidParameter.CrtDateInUsing The certificate is in use.
InvalidParameter.CrtDateNotFound The certificate does not exist.
InvalidParameter.CrtDateNotLegal The certificate is invalid.
InvalidParameter.CrtDateOverdue The certificate has expired.
InvalidParameter.CrtDomainNotFound Unable to find the domain.
InvalidParameter.CrtKeyNotMatch The certificate key does not match.
InvalidParameter.CrtOrKeyNotExist The certificate content or private key was not provided.
InvalidParameter.DomainAlreadyExist The domain name already exists.
InvalidParameter.DomainFormatError The domain name format is incorrect. Please enter a valid one.
InvalidParameter.DomainHitBlackList This domain name is on the blocklist.
InvalidParameter.DomainIsFamous A blocklisted domain name is used.
InvalidParameter.DomainIsLimited The domain name is restricted. Please submit a ticket for application to remove the restrictions.
InvalidParameter.DomainTooLong The domain name exceeds the length limit.
InvalidParameter.GopMustEqualAndExists The GOP of an adaptive bitrate template is required and must be the same for each stream.
InvalidParameter.InputNumLimitExceeded The number of inputs exceeds the limit.
InvalidParameter.InvalidBackgroudResolution Invalid background length and width.
InvalidParameter.InvalidBackupToUrl invalid BackupToUrl.
InvalidParameter.InvalidBitrate Invalid output bitrate.
InvalidParameter.InvalidCallbackUrl Invalid callback URL.
InvalidParameter.InvalidCropParam The cropped area overflows the original image.
InvalidParameter.InvalidLayerParam Invalid layer parameter.
InvalidParameter.InvalidOutputStreamID The output stream ID is already used.
InvalidParameter.InvalidOutputType Invalid output type. Please check whether OutputPram-StreamId and OutputType match.
InvalidParameter.InvalidPictureID The watermark ID was not set.
InvalidParameter.InvalidRoundRectRadius Invalid corner radius of the rounded rectangle.
InvalidParameter.InvalidSourceUrl Invalid source URL.
InvalidParameter.InvalidTaskTime The time period of the task exceeded the limit.
InvalidParameter.InvalidToUrl Invalid destination URL.
InvalidParameter.InvalidVodFileName Incorrect VodFileName.
InvalidParameter.InvalidWatermark Invalid watermark parameter.
InvalidParameter.MpHostDelete It is not allowed to add a Mini Program domain name deleted in the same month.
InvalidParameter.MpPluginNoUse The WeChat Mini Program plug-in is unauthorized.
InvalidParameter.OtherError Other errors.
InvalidParameter.SessionOutputStreamChanged The output stream of the same session has changed.
InvalidParameter.TaskNotExist The task does not exist.
InvalidParameter.TaskNumMoreThanLimit The number of tasks reached the limit.
InvalidParameter.TemplateNotMatchInputNum The template does not match the number of input streams.
InvalidParameter.ToUrlNoPermission No permission to access the external URL.
InvalidParameter.UrlNotSafe Failed to resolve the domain name.
LimitExceeded.MaximumRunningTask The current number of concurrent tasks exceeds the limit.
LimitExceeded.MaximumTask The number of tasks created on the day exceeds the limit.
LimitExceeded.RateLimitExceeded Reached the API rate limit.
ResourceNotFound.ChannelNotExist The channel does not exist.
ResourceNotFound.CrtDateNotFound The certificate does not exist.
ResourceNotFound.CrtDomainNotFound No certificate was found.
ResourceNotFound.DomainNoRecord The domain name has no ICP filing.
ResourceNotFound.DomainNotExist The domain name does not exist or is not matched.
ResourceNotFound.ForbidService You are blocked.
ResourceNotFound.FreezeService Service suspended.
ResourceNotFound.InvalidUser This API is not supported for the user.
ResourceNotFound.PlayDomainNoRecord The playback domain name does not exist.
ResourceNotFound.PushDomainNoRecord The push domain name does not exist.
ResourceNotFound.StopService The service has been suspended due to account arrears. Please top up it to a positive balance to activate the service first.
ResourceNotFound.TaskId The TaskId does not exist.
ResourceNotFound.UserDisableService You disabled the service.
ResourceNotFound.UserNotExist The LVB service has not been activated.
ResourceNotFound.UserNotFount The user does not exist.
ResourceNotFound.WatermarkNotExist The watermark does not exist.
ResourceUnavailable.InvalidVodStatus The VOD service has not been activated.
ResourceUnavailable.StreamNotExist The stream does not exist.
UnsupportedOperation.NotLVBCodeMode Not a LVB code/new console mode
Contact Us

Contact our sales team or business advisors to help your business.

Technical Support

Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

7x24 Phone Support