- News and Announcements
- Product Introduction
- Purchase Guide
- Free Demos
- Download
- Get Started
- Chat Interaction (UI Included)
- Video Call (UI Included)
- Desk
- Quick Start
- Integration Guide
- Configure Channels
- Admin Operation Manual
- Configure Agent to Proactively Contact Chat Users
- Login to Management End
- Third-party extension
- Agent Management
- Agent Role Permission Management
- Online Status and Reasons for Short Break
- Skill Group Management
- Session Service Flow Management
- Satisfaction Evaluation
- Quick Reply
- Session Routing and Reception Settings
- Agent Operation Manual
- AI Chatbot
- More Practices
- How to intergrate TUIChat independently in Uniapp（Vue2 & Vue3）
- How to intergrate TUIChat independently in Web（Vue2 & Vue3）
- AI Chatbot
- End-to-end encrypted chat with Virgil
- Super Large Entertainment and Collaboration Community
- Live Room Setup Guide
- How to integrate Tencent IM with Salesforce
- How to integrate Tencent IM with Zendesk
- How to integrate chat widget to your Shopify online store
- Discord Implementation Guide
- How to Integrate Chat into Games
- Flutter Avchatroom
- No UI Integration
- SDK Integration
- Initialization
- Login and Logout
- Message
- Message Overview
- Sending Message
- Receiving Message
- Historical Message
- Forwarding Message
- Modifying Message
- Message Inserting
- Deleting Message
- Clearing Messages
- Recalling Message
- Online Message
- Read Receipt
- Querying Message
- Group @ Message
- Targeted Group Message
- Notification Muting
- Message Extension
- Message Reaction
- Message Translation
- Message Pinning
- Conversation
- Group
- Community Topic
- User Profile and Relationship Chain
- Offline Push
- Local Search
- Signaling
- Client APIs
- Server APIs
- Generating UserSig
- RESTful APIs
- RESTful API Overview
- RESTful API List
- Message Related
- Session Related
- Group Related
- User Management
- Global Mute Management
- Operations Management
- Chatbots
- Webhooks
- Webhook Overview
- Webhook Command List
- Online Status Webhooks
- Relationship Chain Webhooks
- One-to-One Message Webhooks
- Group Webhooks
- Before a Group Is Created
- After a Group Is Created
- Before Applying to Join a Group
- Before Inviting a User to a Group
- After a User Joins a Group
- After a User Leaves a Group
- Before Group Message Is Sent
- After a Group Message Is Sent
- After a Group Is Full
- After a Group Is Disbanded
- After Group Profile Is Modified
- Callback After Recalling Group Messages
- Webhook for Online and Offline Status of Audio-Video Group Members
- Webhook for Exceptions When Group Messages Are Sent
- Before a Topic Is Created
- After a Topic Is Created
- After a Topic Is Deleted
- Topic Profile Change Webhook
- Webhook Mutual Authentication Configuration Guide
- Chatbot webhooks
- Console Guide
- FAQs
- Security Compliance Certification
- Chat Policies
- Migration
- Error Codes
- Contact Us
- News and Announcements
- Product Introduction
- Purchase Guide
- Free Demos
- Download
- Get Started
- Chat Interaction (UI Included)
- Video Call (UI Included)
- Desk
- Quick Start
- Integration Guide
- Configure Channels
- Admin Operation Manual
- Configure Agent to Proactively Contact Chat Users
- Login to Management End
- Third-party extension
- Agent Management
- Agent Role Permission Management
- Online Status and Reasons for Short Break
- Skill Group Management
- Session Service Flow Management
- Satisfaction Evaluation
- Quick Reply
- Session Routing and Reception Settings
- Agent Operation Manual
- AI Chatbot
- More Practices
- How to intergrate TUIChat independently in Uniapp（Vue2 & Vue3）
- How to intergrate TUIChat independently in Web（Vue2 & Vue3）
- AI Chatbot
- End-to-end encrypted chat with Virgil
- Super Large Entertainment and Collaboration Community
- Live Room Setup Guide
- How to integrate Tencent IM with Salesforce
- How to integrate Tencent IM with Zendesk
- How to integrate chat widget to your Shopify online store
- Discord Implementation Guide
- How to Integrate Chat into Games
- Flutter Avchatroom
- No UI Integration
- SDK Integration
- Initialization
- Login and Logout
- Message
- Message Overview
- Sending Message
- Receiving Message
- Historical Message
- Forwarding Message
- Modifying Message
- Message Inserting
- Deleting Message
- Clearing Messages
- Recalling Message
- Online Message
- Read Receipt
- Querying Message
- Group @ Message
- Targeted Group Message
- Notification Muting
- Message Extension
- Message Reaction
- Message Translation
- Message Pinning
- Conversation
- Group
- Community Topic
- User Profile and Relationship Chain
- Offline Push
- Local Search
- Signaling
- Client APIs
- Server APIs
- Generating UserSig
- RESTful APIs
- RESTful API Overview
- RESTful API List
- Message Related
- Session Related
- Group Related
- User Management
- Global Mute Management
- Operations Management
- Chatbots
- Webhooks
- Webhook Overview
- Webhook Command List
- Online Status Webhooks
- Relationship Chain Webhooks
- One-to-One Message Webhooks
- Group Webhooks
- Before a Group Is Created
- After a Group Is Created
- Before Applying to Join a Group
- Before Inviting a User to a Group
- After a User Joins a Group
- After a User Leaves a Group
- Before Group Message Is Sent
- After a Group Message Is Sent
- After a Group Is Full
- After a Group Is Disbanded
- After Group Profile Is Modified
- Callback After Recalling Group Messages
- Webhook for Online and Offline Status of Audio-Video Group Members
- Webhook for Exceptions When Group Messages Are Sent
- Before a Topic Is Created
- After a Topic Is Created
- After a Topic Is Deleted
- Topic Profile Change Webhook
- Webhook Mutual Authentication Configuration Guide
- Chatbot webhooks
- Console Guide
- FAQs
- Security Compliance Certification
- Chat Policies
- Migration
- Error Codes
- Contact Us
Billing Overview
Chat adopts the following billing methods:
Plan prepaid: The validity period of a package is from the day of purchase to the same day the following month. For example, a package purchased on March 1, 2023 is valid from March 1, 2023, to April 1, 2023.
Pay-as-you-go: Out-of-plan resource usage fees are billed by calendar month. Fees incurred in a calendar month will be deducted within the first 3 days of the next month.
Basic Services
The basic service fee covers two parts: the resource plan fee and out-of-plan resource usage fee.
Resource plan fee: Chat offers the Developer, Standard, and Premium editions. After you have created an application in the console, it is defaulted as the Developer edition (free). Based on your business needs, you can upgrade to another plan with different capabilities. For resource plan comparison, see Comparison of billing plans.
Out-of-plan resource usage fee: The fee charged for resource usage that exceeds the free quota of the Standard or Premium edition plan.
Note:
Developer edition has a default validity period of one month. If needed, you can apply for an extension upon service expiration in Console.
The following table compares the features of different plans:
Feature | Developer Edition | Standard Edition | Premium Edition |
Global coverage | Supported | Supported | Supported |
Maximum users | 100 | Unlimited | Unlimited |
Maximum friends for a single user | 20 | 3,000 | 3,000 |
Maximum groups a single user can join | 50 | 500 | 1,000 |
Maximum members per group (non-audio-video group) | 20 | 200 | 2,000 |
Maximum non-audio-video groups (excluding disbanded ones) | 100 | Unlimited | Unlimited |
Maximum audio-video groups that can be created | 10 | 50 | Unlimited |
Maximum net increase in group quantity per day | 100 | 10,000 | 10,000 |
Free retention period of historical messages | 7 days | 7 days | 30 days |
Quota of free monthly active users (MAU) | 100/month | 10,000/month | 10,000/month |
Supported | Not supported | Supported | |
Concurrent logins on multiple devices on the same platform | Supported | Not supported | Supported |
Local message search (Android and iOS) | Supported | Not supported | Supported |
Message history for new members in audio-video groups | Supported | Not supported | Supported |
Supported | Not supported | Supported | |
Read receipts for group messages | Supported | Not supported | Supported |
Targeted group messages | Supported | Not supported | Supported |
List of online audio-video group members | Supported | Not supported | Supported |
Broadcast messaging of audio-video group | Supported | Not supported | Supported |
User status | Supported | Not supported | Supported |
Conversation mark | Supported | Not supported | Supported |
Conversation group | Supported | Not supported | Supported |
Audio-video group member banning | Supported | Not supported | Supported |
Maximum audio-video groups that can be created: The total number of audio-video groups that can be created by all users under an application (SDKAppID). Audio-video groups support only text, image, short audio, and custom messages. Services such as Cloud Streaming Services and Tencent Real-Time Communication need to be activated separately.
Maximum net increase in group quantity per day: The net total number of groups (of all types) that can be created by all users under an application (SDKAppID) in a calendar day. Its value is 10,000, and up to 5 online broadcasting chat rooms can be created. If the quantity of groups created reaches the threshold of the day, but you need to create more groups, delete the groups that are no longer needed. For more information, see Groups.
MAU: The number of unique users that log in to Chat app in a given month. A user that logs in repeatedly in the same month counts as only one MAU.
Community: A community allows users to join and leave freely. It is suitable for chat scenarios with a super large number of community members, such as knowledge sharing and game discussion. For more information, see Groups.
Value-Added Services
Item | Description |
Desk | Desk provides ready-to-use online customer services to answer in-app user inquiries for your Chat applications, offering features such as workstation, route allocation, shortcut reply, and satisfaction evaluation. |
AI Chatbot | AI Chatbot provides conversation capability for your Chat application with Chatbot, including FAQ responses, small talk, integration with large language models, and data dashboards. |
Call | Call can enable features such as 1-to-1 calls, group calls, and multi-platform call making/answering for your Chat application. It applies to an individual application (SDKAppID). For more billing details, see Call. |
Caution:
More value-added services are under development. If you have additional value-added service requirements when using Chat, please contact us.
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