Tencent Cloud

Privacy Policy

Last updated: 2022-06-23 15:36:30

1.INTRODUCTION
This Module applies if you use Instant Messaging (“Feature”). This Module is incorporated into the privacy policy located at  Privacy Policy. Terms used but not defined in this Module shall have the meaning given to them in the Privacy Policy. In the event of any conflict between the Privacy Policy and this Module, this Module shall apply to the extent of the inconsistency.
2.CONTROLLERSHIP
The controller of the personal information described in this Module is as specified in the Privacy Policy.
3. AVAILABILITY
This Feature is available to users globally but primarily intended for users located in the same country/region as the selected service region for optimal performance.
4.HOW WE USE PERSONAL INFORMATION
We will use the information in the following ways and in accordance with the following legal basis:
Personal Information
Use
Legal  Basis
Log Data: public network exit IP, interface request log  (including requested interface name and time), interface exception  information (including the cause of an exception that occurs)
We use this data  for performance analysis in order to provide and improve the Feature.  Please note that  this data is integrated with our Cloud Load Balancer (CLB), TencentDB for  MySQL (MySQL), TencentDB for MongoDB (MongoDB), TencentDB for Redis (Redis), Message  Queue CKafka (CKafka), Cloud Object Storage (COS) features for this purpose.
We process this  information as it is necessary for us to perform our contract with you to  provide the Feature.
Monitoring Data: success rate and average delay of application  dimension interface
We use this  information to perform network quality analysis, optimize the quality of the Feature,  locate issues and debugging, and improve the Feature.  Please note that  this data is integrated with our CLB, MySQL, MongoDB, Redis, CKafka, COS  features for this purpose.
We process this  information as it is necessary for us to perform our contract with you to  provide the Feature.
Configuration Data: application configuration information, including: whether  to enable the callback function, callback URL, your package/subscription  information, administrator account, application details (such as application  name, SDK app ID, introduction, application type, application key, app ID,  application description, application status, application create time,  application update time), whether single chat message is to verify friend  relationship, whether to detect the blacklist, number of multi-platform login  instances, offline push certificate configuration (application pack name, AppID,  AppSecret), tag configuration, whether to display message history for new  members of an audio-video group, message recall settings, historical message  storage period settings, configuration of recent contacts to pull (100 to 500  contacts), default verification for adding friends, custom friend fields,  custom user field, custom group member field, custom group field, selected data  center for operation
We use this  information for the purposes of providing the Feature in accordance to  specific configuration in your application, and for performance analysis to  improve the Feature.  Please note that  this data is integrated with our CLB, MySQL, MongoDB, Redis, CKafka, COS  features for this purpose.  Please note that  the application details may also be shared and integrated with our Tencent  Real-Time Communication (TRTC) feature, if you opt to do so and have  subscribed to our TRTC feature.
We process this  information as it is necessary for us to perform our contract with you to  provide the Feature.
5. HOW WE SHARE AND STORE PERSONAL INFORMATION
As specified in the Privacy Policy. Additionally, your APPID and UIN is stored and backed up in TencentDB for MySQL.
6. DATA RETENTION
We will retain personal information in accordance with the following:
Personal Information
Retention  Policy
Log Data
Stored for 7 days.
Monitoring Data
Stored for 2 days.
Configuration  Data
We retain such data for as long as you use the  Feature. When your use of the Feature is terminated, we will delete this data  after 2 months.

tencent cloud

Recent Pages

Privacy Policy

1.INTRODUCTION

2.CONTROLLERSHIP

3. AVAILABILITY

4.HOW WE USE PERSONAL INFORMATION

6. DATA RETENTION

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Personal Information	Use	Legal Basis
Log Data: public network exit IP, interface request log (including requested interface name and time), interface exception information (including the cause of an exception that occurs)	We use this data for performance analysis in order to provide and improve the Feature. Please note that this data is integrated with our Cloud Load Balancer (CLB), TencentDB for MySQL (MySQL), TencentDB for MongoDB (MongoDB), TencentDB for Redis (Redis), Message Queue CKafka (CKafka), Cloud Object Storage (COS) features for this purpose.	We process this information as it is necessary for us to perform our contract with you to provide the Feature.
Monitoring Data: success rate and average delay of application dimension interface	We use this information to perform network quality analysis, optimize the quality of the Feature, locate issues and debugging, and improve the Feature. Please note that this data is integrated with our CLB, MySQL, MongoDB, Redis, CKafka, COS features for this purpose.	We process this information as it is necessary for us to perform our contract with you to provide the Feature.
Configuration Data: application configuration information, including: whether to enable the callback function, callback URL, your package/subscription information, administrator account, application details (such as application name, SDK app ID, introduction, application type, application key, app ID, application description, application status, application create time, application update time), whether single chat message is to verify friend relationship, whether to detect the blacklist, number of multi-platform login instances, offline push certificate configuration (application pack name, AppID, AppSecret), tag configuration, whether to display message history for new members of an audio-video group, message recall settings, historical message storage period settings, configuration of recent contacts to pull (100 to 500 contacts), default verification for adding friends, custom friend fields, custom user field, custom group member field, custom group field, selected data center for operation	We use this information for the purposes of providing the Feature in accordance to specific configuration in your application, and for performance analysis to improve the Feature. Please note that this data is integrated with our CLB, MySQL, MongoDB, Redis, CKafka, COS features for this purpose. Please note that the application details may also be shared and integrated with our Tencent Real-Time Communication (TRTC) feature, if you opt to do so and have subscribed to our TRTC feature.	We process this information as it is necessary for us to perform our contract with you to provide the Feature.

Personal Information	Retention Policy
Log Data	Stored for 7 days.
Monitoring Data	Stored for 2 days.
Configuration Data	We retain such data for as long as you use the Feature. When your use of the Feature is terminated, we will delete this data after 2 months.

tencent cloud

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Recent Pages

Privacy Policy

1.INTRODUCTION

2.CONTROLLERSHIP

3. AVAILABILITY

4.HOW WE USE PERSONAL INFORMATION

5. HOW WE SHARE AND STORE PERSONAL INFORMATION

6. DATA RETENTION

Was this page helpful?

Was this page helpful?