tencent cloud


Purchase Instructions

Last updated: 2023-09-15 17:08:08


    You have signed up for a Tencent Cloud account and set a payment method.


    1. 1. Log in to the Chat purchase page.
    2. Select a data center as needed.
    3. Select the SDKAppID of your app. It cannot be modified after purchase. If there are no available apps, click Create Application, enter your application name and click Confirm to add a new application.
    The service edition for a newly created app is Developer and the app is enabled by default. You can view its status, service edition, SDKAppID, creation time, and expiration time on the overview page of the console. A Tencent Cloud account can create a maximum of 300 Chat apps. If you want to create a new app, disable and delete an unwanted app first. Once an app (along with its SDKAppID) is deleted, the service it provides and all its data are lost. Proceed with caution.
    4. Specify the following items as needed:
    Billing plans
    When the SDKAppID is of the Developer edition, you can select Standard or Premium edition.
    Validity period
    The plans are purchased on a monthly basis. You can select a length from 1 to 24 months. You can also select to Auto renew subscription when there are sufficient balance.
    5. Select I have read and agree to the Tencent Cloud Chat Service Level Agreement and click Purchase Now.
    6. Check all information and select whether to use a voucher. Click Confirm to complete the process.
    You can upgrade your app to Standard or Premium edition but cannot roll it back to the Trial edition or Developer edition after the upgrade. After an app is suspended due to overdue payment or refunds, you can renew a Standard or Premium edition plan to resume its services. If you want to go back to the Developer edition, create a new app.

    Upgrading Plans

    You can upgrade purchased plans for your apps in the console. When the upgrade succeeds, any payment for value-added features that are not needed will be refunded automatically.
    If you need to downgrade your configurations, you need to refund your purchased plan and Purchase a desired one. If you are successfully refunded, your Chat service will become suspended. Proceed with caution.


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